Information Pages

Sunday, April 12, 2015

Obtaining Governmental Help with Various Problems

Have a problem that requires governmental assistance ?

Here's a list that might assist you in the future.

Contacting Various Government Agencies


Organization            Questions Concerning          Contact   

SHIP -- State Health Insurance Assistance Program Personalized health insurance counseling Toll Free: (800) 307-4444

Local: (702) 486-3478


1-800-MEDICARE General Medicare information, ordering Medicare booklets, and information about health plans. Toll Free: (800) 633-4227

Accreditation Association for Ambulatory Health Care Finding out if urgent care centers and ambulatory surgical centers are accredited or not. Local: (847) 853-6060

Agency for Healthcare Research and Quality (AHRQ) Ordering brochures on "Choosing a Hospital, Choosing Treatments and Choosing a Hospital." Toll Free: (800) 358-9295

American Association for Accreditation of Ambulatory Surgical Facilities Finding out if an ambulatory surgical center is accredited or not. Toll Free: (888) 545-5222

American Association of Kidney Patients Educational materials for people with kidney disease. Toll Free: (800) 749-2257

American Board of Medical Specialties Finding out if a doctor is board certified. Toll Free: (866) 275-2267

American Cancer Society Finding information on cancer. Toll Free: (800) 227-2345

American Heart Association Finding information on heart disease. Toll Free: (800) 242-8721

American Hospital Association Finding a voluntary list of patients' rights in a hospital. Toll Free: (800) 424-4301

American Kidney Fund Financial assistance and educational materials for people with kidney disease. Toll Free: (800) 638-8299

American Self-Help Clearinghouse Finding specific health support groups in your area. Toll Free: (800) 367-6274

Benefits Coordination & Recovery Center (BCRC) Medicare Secondary Payer, and who pays first. Toll Free: (855) 798-2627

Carrier Part B bills and services. Toll Free: (800) 633-4227

Center for Health Dispute Resolution (CHDR) Requesting external reviews of Medicare managed care denials. Local: (585) 425-5210

CHIP -- Children's Health Insurance Program Health insurance programs to children whose families earn too much to be eligible for Medicaid, but not enough to purchase private insurance. Local: (702) 486-1646

CHIP -- Insure Kids Now Children's Health Insurance Program Toll Free: (877) 543-7669

CMS RO - Centers for Medicare & Medicaid Services Regional Office Information on local seminars and health fairs on Medicare health plan choices, or to report a complaint directly to CMS. Local: (415) 744-3602

College of American Pathologists Finding out if the lab where your blood tests are sent is accredited or not. Toll Free: (800) 323-4040

Local: (847) 832-7000


Department of Defense Whether I qualify for military retiree health care benefits. Local: (703) 571-3343

Department of Veterans Affairs VA medical benefits. Toll Free: (800) 827-1000

DME MAC -- Durable Medical Equipment Medicare Administrative Contractor Bills for durable medical equipment and a list of approved suppliers of this equipment. Toll Free: (800) 633-4227

Eldercare Location Finding necessary and convenient services that serve the elderly in their community. Toll Free: (800) 677-1116

ESRD -- End-Stage Renal Disease Networks Where to submit a complaint about the quality of care I received from my kidney dialysis facility. Toll Free: (800) 783-8818

ESRD State Survey Agency Complaints about the quality of care in dialysis facilities. Local: (775) 684-1030

Federal Black Lung Program Finding out where my doctor should send the bills for the diagnosis and treatment of my black lung disease. Toll Free: (800) 638-7072

Fiscal Intermediary Part A bills and services, hospital care, skilled nursing care, and fraud. Toll Free: (800) 633-4227

Home Health Agency Home Health Care which is skilled nursing care and certain other health care services that you get in your home for the treatment of an illness or injury. Toll Free: (800) 225-3414

Local: (702) 486-6515


HUD -- U.S. Department of Housing Information and services about homes and communities for citizens and for HUD's current and potential home buyers. Toll Free: (800) 569-4287

Internal Revenue Service Obtaining materials/forms for income tax filing and how Medicare Savings Accounts can affect my income taxes. Toll Free: (800) 829-1040

Joint Commission on Accreditation of Healthcare Organizations (JCAHO) Finding out if your health care organization is accredited or not. Local: (630) 792-5800
Medicaid - Report Fraud Report Medicaid fraud and abuse.
Toll Free: (800) 992-0900


Local: (775) 684-3651


National Cancer Institute's Cancer Information Service Information on cancer treatments, clinical trails, alternative medicine, coping with side effects, and other cancer related information. Toll Free: (800) 422-6237

National Institute on Aging Information Center Discussing health concerns, medicines, and other issues important to older people. Toll Free: (800) 222-2225

National Kidney and Urologic Diseases Information Educational materials for people with kidney disease. Toll Free: (800) 891-5390

National Kidney Foundation, Inc. Support groups and educational materials for people with kidney disease. Toll Free: (800) 622-9010

Nursing Home State Survey Agency Where to submit a complaint about the quality of life or quality of care inside a nursing home. Toll Free: (800) 225-3414
Local: (775) 684-1030


Office for Civil Rights Submitting a complaint about discrimination. Local: (415) 437-8310

Office of Personnel Management Claims and other issues for retired federal employees and their dependents/survivors. Toll Free: (888) 767-6738

OIG (DHHS) -- Office of the Inspector General (Department of Health and Human Services) Reporting fraud. Toll Free: (800) 447-8477

Ombudsman Obtaining information on nursing homes or resolving problems between nursing homes and residents or their families. Toll Free: (866) 303-6323

Local: (702) 486-3545


Primary Care Association Finding a Federally Qualified Health Center (FQHC) closest to me to help me lower my health care costs. FQHCs include community health centers, tribal health clinics, migrant health services, and health centers for the homeless. Toll Free: (855) 371-0417

Local: (775) 887-0417


QIO – Quality Improvement Organization (Beneficiary and Family Centered Care) Complaints about quality of care, and filing an appeal or complaint. Toll Free: (877) 588-1123


QIO – Quality Improvement Organization (Quality Innovation Network) Local and community level projects to improve patient safety, reduce harm, and improve clinical care. Local: (801) 892-0155

RHHI -- Regional Home Health Intermediary Home health, hospice care, and fraud. Toll Free: (800) 633-4227

RRB -- Railroad Retirement Board (For Railroad Retirement beneficiaries only) - RRB benefits, lost RRB Medicare card, address change, and enrolling in Medicare. Toll Free: (877) 772-5772

RRB Carrier - Railroad Retirement Board Carrier (For Railroad Retirement beneficiaries only) - Part B bills and services. Toll Free: (888) 355-9165

SSA -- Social Security Administration Changing my address, Medicare Part A or Part B, lost Medicare card, and Social Security benefits. Toll Free: (800) 772-1213

State Department of Insurance Medigap Policies Toll Free: (800) 992-0900

Local: (775) 687-0700


State Health Departments Health based programs and services. Local: (775) 687-4210

State Hospice Organization To find a hospice program in my area. Toll Free: (888) 252-1010

State Medical Assistance Office Medicaid program Toll Free: (800) 992-0900

Local: (702) 631-7098

We suggest you bookmark this site for future reference.



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