Obtaining Governmental Help with Various Problems

Have a problem that requires governmental assistance ?

Here's a list that might assist you in the future.

Contacting Various Government Agencies

Organization            Questions Concerning          Contact   

SHIP -- State Health Insurance Assistance Program	Personalized health insurance counseling	Toll Free: (800) 307-4444 Local: (702) 486-3478
1-800-MEDICARE	General Medicare information, ordering Medicare booklets, and information about health plans.	Toll Free: (800) 633-4227
Accreditation Association for Ambulatory Health Care	Finding out if urgent care centers and ambulatory surgical centers are accredited or not.	Local: (847) 853-6060
Agency for Healthcare Research and Quality (AHRQ)	Ordering brochures on "Choosing a Hospital, Choosing Treatments and Choosing a Hospital."	Toll Free: (800) 358-9295
American Association for Accreditation of Ambulatory Surgical Facilities	Finding out if an ambulatory surgical center is accredited or not.	Toll Free: (888) 545-5222
American Association of Kidney Patients	Educational materials for people with kidney disease.	Toll Free: (800) 749-2257
American Board of Medical Specialties	Finding out if a doctor is board certified.	Toll Free: (866) 275-2267
American Cancer Society	Finding information on cancer.	Toll Free: (800) 227-2345
American Heart Association	Finding information on heart disease.	Toll Free: (800) 242-8721
American Hospital Association	Finding a voluntary list of patients' rights in a hospital.	Toll Free: (800) 424-4301
American Kidney Fund	Financial assistance and educational materials for people with kidney disease.	Toll Free: (800) 638-8299
American Self-Help Clearinghouse	Finding specific health support groups in your area.	Toll Free: (800) 367-6274
Benefits Coordination & Recovery Center (BCRC)	Medicare Secondary Payer, and who pays first.	Toll Free: (855) 798-2627
Carrier	Part B bills and services.	Toll Free: (800) 633-4227
Center for Health Dispute Resolution (CHDR)	Requesting external reviews of Medicare managed care denials.	Local: (585) 425-5210
CHIP -- Children's Health Insurance Program	Health insurance programs to children whose families earn too much to be eligible for Medicaid, but not enough to purchase private insurance.	Local: (702) 486-1646
CHIP -- Insure Kids Now	Children's Health Insurance Program	Toll Free: (877) 543-7669
CMS RO - Centers for Medicare & Medicaid Services Regional Office	Information on local seminars and health fairs on Medicare health plan choices, or to report a complaint directly to CMS.	Local: (415) 744-3602
College of American Pathologists	Finding out if the lab where your blood tests are sent is accredited or not.	Toll Free: (800) 323-4040 Local: (847) 832-7000
Department of Defense	Whether I qualify for military retiree health care benefits.	Local: (703) 571-3343
Department of Veterans Affairs	VA medical benefits.	Toll Free: (800) 827-1000
DME MAC -- Durable Medical Equipment Medicare Administrative Contractor	Bills for durable medical equipment and a list of approved suppliers of this equipment.	Toll Free: (800) 633-4227
Eldercare Location	Finding necessary and convenient services that serve the elderly in their community.	Toll Free: (800) 677-1116
ESRD -- End-Stage Renal Disease Networks	Where to submit a complaint about the quality of care I received from my kidney dialysis facility.	Toll Free: (800) 783-8818
ESRD State Survey Agency	Complaints about the quality of care in dialysis facilities.	Local: (775) 684-1030
Federal Black Lung Program	Finding out where my doctor should send the bills for the diagnosis and treatment of my black lung disease.	Toll Free: (800) 638-7072
Fiscal Intermediary	Part A bills and services, hospital care, skilled nursing care, and fraud.	Toll Free: (800) 633-4227
Home Health Agency	Home Health Care which is skilled nursing care and certain other health care services that you get in your home for the treatment of an illness or injury.	Toll Free: (800) 225-3414 Local: (702) 486-6515
HUD -- U.S. Department of Housing	Information and services about homes and communities for citizens and for HUD's current and potential home buyers.	Toll Free: (800) 569-4287
Internal Revenue Service	Obtaining materials/forms for income tax filing and how Medicare Savings Accounts can affect my income taxes.	Toll Free: (800) 829-1040
Joint Commission on Accreditation of Healthcare Organizations (JCAHO)	Finding out if your health care organization is accredited or not.	Local: (630) 792-5800
Medicaid - Report Fraud	Report Medicaid fraud and abuse.	Toll Free: (800) 992-0900 Local: (775) 684-3651
National Cancer Institute's Cancer Information Service	Information on cancer treatments, clinical trails, alternative medicine, coping with side effects, and other cancer related information.	Toll Free: (800) 422-6237
National Institute on Aging Information Center	Discussing health concerns, medicines, and other issues important to older people.	Toll Free: (800) 222-2225
National Kidney and Urologic Diseases Information	Educational materials for people with kidney disease.	Toll Free: (800) 891-5390
National Kidney Foundation, Inc.	Support groups and educational materials for people with kidney disease.	Toll Free: (800) 622-9010
Nursing Home State Survey Agency	Where to submit a complaint about the quality of life or quality of care inside a nursing home.	Toll Free: (800) 225-3414 Local: (775) 684-1030
Office for Civil Rights	Submitting a complaint about discrimination.	Local: (415) 437-8310
Office of Personnel Management	Claims and other issues for retired federal employees and their dependents/survivors.	Toll Free: (888) 767-6738
OIG (DHHS) -- Office of the Inspector General (Department of Health and Human Services)	Reporting fraud.	Toll Free: (800) 447-8477
Ombudsman	Obtaining information on nursing homes or resolving problems between nursing homes and residents or their families.	Toll Free: (866) 303-6323 Local: (702) 486-3545
Primary Care Association	Finding a Federally Qualified Health Center (FQHC) closest to me to help me lower my health care costs. FQHCs include community health centers, tribal health clinics, migrant health services, and health centers for the homeless.	Toll Free: (855) 371-0417 Local: (775) 887-0417
QIO – Quality Improvement Organization (Beneficiary and Family Centered Care)	Complaints about quality of care, and filing an appeal or complaint.	Toll Free: (877) 588-1123
QIO – Quality Improvement Organization (Quality Innovation Network)	Local and community level projects to improve patient safety, reduce harm, and improve clinical care.	Local: (801) 892-0155
RHHI -- Regional Home Health Intermediary	Home health, hospice care, and fraud.	Toll Free: (800) 633-4227
RRB -- Railroad Retirement Board	(For Railroad Retirement beneficiaries only) - RRB benefits, lost RRB Medicare card, address change, and enrolling in Medicare.	Toll Free: (877) 772-5772
RRB Carrier - Railroad Retirement Board Carrier	(For Railroad Retirement beneficiaries only) - Part B bills and services.	Toll Free: (888) 355-9165
SSA -- Social Security Administration	Changing my address, Medicare Part A or Part B, lost Medicare card, and Social Security benefits.	Toll Free: (800) 772-1213
State Department of Insurance	Medigap Policies	Toll Free: (800) 992-0900 Local: (775) 687-0700
State Health Departments	Health based programs and services.	Local: (775) 687-4210
State Hospice Organization	To find a hospice program in my area.	Toll Free: (888) 252-1010
State Medical Assistance Office	Medicaid program	Toll Free: (800) 992-0900 Local: (702) 631-7098

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