As many of you are now aware, self-management is now
"the law of the land" and after a positive experience, one of our valued
readers asked us to convey their thoughts.
Is this a "new beginning"?
It certainly is a refreshing change from the FSR days
!
Reader Gives
Kudos
to
Sun City Anthem General Manager
& Assistant Facilities Manager
for
Prompt Action to
Problem
by
Robert
N.
In the past I’ve been accused by some of concentrating
on only the negative antics inside Sun City Anthem.
Thus it is a refreshing interlude that I can actually
report on what might be a positive turn-around inside our
community.
On Friday, May 13, 2016 I
sent an email to Sandy Seddon,
our new SCA General Manager, outlining a problem we have with our rear fence.
My house is located on the Western
edge of SCA and enjoys a view of the Spring Mountains and the Strip; as such the
rear yard is significantly elevated above the street below, and, at the time of
the home’s construction in circa 2001, a metal fence was installed on top of the
rear retaining wall.
Over time the wall has settled
somewhat, and the settlement has snapped apart the sections of
fence.
On Tuesday May 17 an SCA employee
visited my home and took pictures to document the settlement
problem.
On May 20 Ms. Seddon sent me an email stating that she has instructed
her Staff to resolve the problem; sure enough that same
day Otto Pillatzke, Assistant Facilities Maintenance Director, contacted me and
said an SCA employee would be visiting my home.
The employee was at my home later
the same day and re-bolted the fence together. He agreed that he only did
a “temporary” repair as the retaining wall could suffer further settlement.
We agreed that the only permanent solution would be to
rebuild that section of the retaining wall - a very expensive
proposition.
Could this be a new chapter in SCA response to
Residents’ concerns?
One can only hope !
Will the new Board of Directors try to micro-manage
Ms. Seddon’s responsibilities and muck-up the entire operation
?
I certainly hope that won't be the
case.
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Have a comment? Have you had a good or bad
experience?
Let us know.
Send it to:
-
.....I could have also bolted the fence together. BUT the underlying cause of the fence failure is the settlement of the retaining wall and I wanted to document the wall's failure IN CASE that documentation becomes necessary in the future.
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From Carl Weinstein...SCA Board Director....to...Anthem Opinions
There are two types of locations for walls here at SCA.
If you have a wall between you and your neighbor that you and he installed, maintenance of that wall is YOUR responsibility.
If you have a wall between your property and an open area and it is a retaining wall, that wall is the responsibility of SCA.
It sounds like Robert N's wall falls into the category of SCA responsibility. -
Carl, thanks for the clarification to our readers.
Norma and Robert...hope you'll take the opportunity to thank Carl as well.
Yes, it was very nice that the New manager had this residence fence bolted back together, but since when do we call HOA to fix such problems?
There are many of us that this has happened to over the years, we get our own bolt and fix it, or call a contractor to do such.
I see this action as a possible issue going forward.
If all the owners here in Sun City that have an iron fence and the bolts come loose and the fence separates contacts Management, are they going to fix them all?
I would contact Sandy Seddon and ask her for assistance.
It certainly wouldn't hurt to ask this of her as first resort if you are having a similar problem.