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Monday, November 27, 2017

A Resident's Home Warranty Claim Experience


Do You Need a Home Warranty Insurance Plan?
An Actual Claim Experience
(Part Two of Two)

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 "Mr. Fix-It's World of Home Improvement"

2 comments:

  1. From Valerie Lapin...to...Anthem Opinions

    I had American Home Shield and when my air conditioner wasn’t working two years after buying a 3 year old house. had an awful experience in July with temps over 100.

    Compressor problem.  

    3 company recommended repair visits where they said compressor was replaced but wasn’t, and had to buy new air conditioner that they wouldn’t pay for. 

    Terrible experience.    

    They send out the cheapest companies to fix things so that it doesn’t cost them so much money.

    ReplyDelete
  2. From Jeff Rosenfeld...to...Anthem Opinions

    To Mr Fix-It,

    I also had an awful experience with Home Warranty company called Choice.

    It seemed they could not get the coils for my air conditioner in the summer and after 4 weeks of waiting for the part from Goodman, we were told the part can only be sent if the air conditioner was under warranty and so I had to buy an entire new unit for up in the attic.

    Well Choice refused to pay and the bottom line was that they would only pay for the repair that never took place, and I had to pay $1850 for this debacle.

    They claimed I did not do proper maintenance and when I supplied them with 6 receipts showing twice a year maintenance for over 5 years from Silver State A/C they then said maybe I should get another company for maintenance.

    I looked up the complaints on the internet and there were thousands against this company and many other companies.

    They will pay for a small repair, but be forewarned that they will not pay for a large repair.

    I hope this does not happen to another resident.

    ReplyDelete