Mr. Fix-It Observes
Fitness Center "Efficiency"
More than 20 minutes of "efficient" management supervision was observed by our Mr. Fix-It on Tuesday, June 9, 2020 at the Sun City Anthem Fitness Center, a day after COO Seddon announced her Fitness Director, Torey Crum, has resigned her position with a two week notice...
AND...
...he took some photos he asked us to publish.
Torey Crum
Notice something in the photos?
There were 5 PAID employees PLUS Ms. Crum "doing their duty" that morning, and Mr. Fix-It, Forrest Fetherolf, decided to show the community an example of YOUR MONEY AT WORK !
And...is always the case, there is more to the story!
Last Sunday in the fitness center two 15 lb. and two 17.5 lb. dumbbells were missing from the Anthem Center dumbbell rack.
After mentioning this to a monitor named Debbie....
...she looked throughout the fitness center and upstairs to no avail.
Monday, June 8th, the equipment was still missing.
Then, miraculously on Tuesday, June 9th the two 15 lb. dumbbells reappeared on the rack; however, the two 17.5 lb. dumbbells remained missing.
During that time there were three extra monitors roaming to keep us from talking and social distance reminders.
How could dumbbells disappear with that extra "police" presence?
One monitor said maybe they were taken out in someone’s gym bag.
Oh...the gym bags that are not allowed in the Fitness Center !
See ya, Torey...
... Anthem Opinions will miss your excellent guidance and friendly attitude that brought you a number of complaints over your tenure, complaints that were made requesting they be placed in your personnel file....
...complaints that when asked of the COO, Seddon, if they were included in your file for future purposes...
...refused to answer !
Just another example of WHY a "New Deal" must closely examine the management hiring and supervision of Sun City Anthem employees.
If the newest members of the Board did campaign to "watch the store" more efficiently than the MACHINE, one might now have another pretty good reason for doing so !
Got a comment?
Send it to us at:
From Norm Kush...to...Anthem Opinions
The first to go should be SANDY SEDDON making over $300000 and her friends.
These salaries are outrageous.
Torey did an excellent job.
The first to go should be SANDY SEDDON making over $300000 and her friends.
These salaries are outrageous.
Torey did an excellent job.
From Joe Fay...to...Anthem Opinions
CALL IT WHAT YOU WILL. DRAINING THE SWAMP, OR THINNING THE HERD.
WHAT A NOVEL IDEA, EXAMINING THE HIRING AND SUPERVISION OF SCA EMPLOYEES?
KINDA WHAT A PRIVATE BUSINESS WOULD DO.
CALL IT WHAT YOU WILL. DRAINING THE SWAMP, OR THINNING THE HERD.
WHAT A NOVEL IDEA, EXAMINING THE HIRING AND SUPERVISION OF SCA EMPLOYEES?
KINDA WHAT A PRIVATE BUSINESS WOULD DO.
PART ONE
We received this information from our reader, Hal Sacks, who forwarded to us the following posting on a website called indeed.com It was posted on June 9, 2020 for a Fitness Director for Sun City Anthem:
Job Announcement
FITNESS DIRECTOR
Starting Salary: $65,000- $81,000 depending on experience
COMMUNITY PROFILE
Sun City Anthem (SCA) is a Del Webb developed community located in Henderson Nevada just south of Las Vegas. Developed in 1998, it is the state’s second largest Common Interest Community and the City of Henderson is the second largest in the state with 300,000 residents.
The beautiful and expansive community covers 3,500 acres with 7,144 homes. SCA has approximately 12,500 total residents.The community is governed by a seven-member Board of Directors that typically serve two-year terms.
Amenities and facilities include three clubhouses with 130,000 square feet of indoor recreational space including three indoor swimming pools, two outdoor pools, tennis courts, pickle ball, bocce, 300 seat theatre, fitness centers, group exercise rooms, privately owned and operated day spa, and a grand ballroom.
SCA has over 50 chartered clubs and operates its own television station.
They maintain a Community Patrol, Community Service Group, Neighborhood Watch, and Emergency Preparedness.
JOB SUMMARY
Under the direction of the Chief Operating Officer (COO), the Fitness Director will ensure that the SCA Fitness Centers are operated in compliance with all local, State and Federal regulations regarding health and safety standards, labor laws and discriminatory practices, etc.
To continually enhance resident perception of the Fitness Centers through improved member service, expanded athletic and social programming, superior cleanliness, and maintenance of facilities.
Have a pro-active approach to handling all suggestions and complaints.
Ensure that all support and service is conducted and fulfilled in a manner consistent with the standards, goals, and objectives of Sun City Anthem Community Association.
SKILL AND ABILITY REQUIREMENTS
Must be detail oriented and able to multi-task.
Must have good record keeping skills.
Must be able to speak in a clear and understandable voice so that communication may be conducted with people of various levels of education and capabilities.
Must have basic working knowledge of computer and other office equipment, i.e. fax, multi-lined phone system, walkie-talkie, and copier.
Ability to stand to greet members and guests for extended periods of time.
Must be able to interact with all types of individuals, be mentally alert, detail oriented and have good reasoning skills.
Skilled in maintaining an efficient, cheerful and professional attitude while dealing with people in volatile and sensitive situations.
Skill in the use of a variety of computer software programs. At a minimum, must be skilled in the use of Word for Windows, internet search functions, and e-mail.
We received this information from our reader, Hal Sacks, who forwarded to us the following posting on a website called indeed.com It was posted on June 9, 2020 for a Fitness Director for Sun City Anthem:
Job Announcement
FITNESS DIRECTOR
Starting Salary: $65,000- $81,000 depending on experience
COMMUNITY PROFILE
Sun City Anthem (SCA) is a Del Webb developed community located in Henderson Nevada just south of Las Vegas. Developed in 1998, it is the state’s second largest Common Interest Community and the City of Henderson is the second largest in the state with 300,000 residents.
The beautiful and expansive community covers 3,500 acres with 7,144 homes. SCA has approximately 12,500 total residents.The community is governed by a seven-member Board of Directors that typically serve two-year terms.
Amenities and facilities include three clubhouses with 130,000 square feet of indoor recreational space including three indoor swimming pools, two outdoor pools, tennis courts, pickle ball, bocce, 300 seat theatre, fitness centers, group exercise rooms, privately owned and operated day spa, and a grand ballroom.
SCA has over 50 chartered clubs and operates its own television station.
They maintain a Community Patrol, Community Service Group, Neighborhood Watch, and Emergency Preparedness.
JOB SUMMARY
Under the direction of the Chief Operating Officer (COO), the Fitness Director will ensure that the SCA Fitness Centers are operated in compliance with all local, State and Federal regulations regarding health and safety standards, labor laws and discriminatory practices, etc.
To continually enhance resident perception of the Fitness Centers through improved member service, expanded athletic and social programming, superior cleanliness, and maintenance of facilities.
Have a pro-active approach to handling all suggestions and complaints.
Ensure that all support and service is conducted and fulfilled in a manner consistent with the standards, goals, and objectives of Sun City Anthem Community Association.
SKILL AND ABILITY REQUIREMENTS
Must be detail oriented and able to multi-task.
Must have good record keeping skills.
Must be able to speak in a clear and understandable voice so that communication may be conducted with people of various levels of education and capabilities.
Must have basic working knowledge of computer and other office equipment, i.e. fax, multi-lined phone system, walkie-talkie, and copier.
Ability to stand to greet members and guests for extended periods of time.
Must be able to interact with all types of individuals, be mentally alert, detail oriented and have good reasoning skills.
Skilled in maintaining an efficient, cheerful and professional attitude while dealing with people in volatile and sensitive situations.
Skill in the use of a variety of computer software programs. At a minimum, must be skilled in the use of Word for Windows, internet search functions, and e-mail.
PART TWO
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Essential responsibilities may include but are not limited to the following:
Advise the Chief Operating Officer (COO) of matters effecting the department.
Manage/Supervise Monitor Staff:Oversee monthly staffing schedule for Anthem, Independence and Liberty monitors.
Assist in finding coverage in emergency situations.
Hire and terminate Monitors as needed.Review and approve payroll.
Oversee and direct Fitness Department Assistant workload.
Coach employees regarding policies and job responsibilities.
Prepare and execute Monitor meetings when needed.
Complete and implement employee evaluations for all full and part-time employees.Coordinate all Fitness Center Contractors.
Determines group exercise classes and schedule.
Contracts group exercise instructors.
Contract personal trainers.
Recruit companies for contracted services.
Manage contracts and insurance.
Collect lease payment(s) for privately owned and operated day spa.Operations Management:Oversee fitness equipment and repairs.
Manage Pool Operations.
Plan as required by the SNHD.
Review all transactions and cash flow taken within the department.
Support and encourage fellow department managers.
Shared Management Responsibilities:Assist/resolve emergency situations.
Instruct Group Exercise classes.
Prepare and manage annual Fitness Department budget.
Prepare and disburse Request for Proposals for Board meetings.
Recommend and implement Fitness Reserve and Capital budgets.Order & purchase supplies and miscellaneous equipment.
Review and process payments for purchases and services.
Report and oversee facilities repairs and improvements for all buildings.
Educate and assist members and guests with the proper use of exercise equipment, aerobic conditioning, strength training & flexibility, and behavioral protocols.
Design, develop and promote fitness and health related events and programs for residents.
Contribute articles to the community’s publication, the “Spirit”.
Walk the floor and listen to input and discussions by residents.
Respond to blue cards & phone calls; meet one on one with residents.
Attend all required meetings (Board meetings are generally held once per month, sometimes more frequently, if needed).
Represent Fitness Department at Community events.
Assist with any reasonable requests by Management.
Must be detailed oriented and able to multi-task.
Must have excellent verbal and written communication skills.
Communication may be with any of the following: homeowners, relatives and/or friends of homeowners, tenants of homeowners, public, SCA staff, SCA Managers, SCA Board of Directors, local media, contractors and law enforcement personnel.
Must have basic working knowledge of computer, Outlook, and other office equipment, i.e. fax, multi-lined phone system, wireless 2-way radio and copier.
Must have manual dexterity for keyboard use, wiring, answering phones, and basic Fitness Center Operations.Ability to stand to greet members and guests for extended periods of time.
Must be able to push/pull or lift 10-15 lbs.Must have cash handling experience, excellent customer service skills and telephone etiquette.Ability to walk inside, outside, or upstairs without any assistance.Able to quickly respond to emergency throughout the facility.Must be able to interact with all types if individuals, be mentally alert, detailed oriented and have good reasoning skills.Skilled in maintaining an efficient cheerful and professional attitude while dealing with people in volatile and sensitive situations.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Essential responsibilities may include but are not limited to the following:
Advise the Chief Operating Officer (COO) of matters effecting the department.
Manage/Supervise Monitor Staff:Oversee monthly staffing schedule for Anthem, Independence and Liberty monitors.
Assist in finding coverage in emergency situations.
Hire and terminate Monitors as needed.Review and approve payroll.
Oversee and direct Fitness Department Assistant workload.
Coach employees regarding policies and job responsibilities.
Prepare and execute Monitor meetings when needed.
Complete and implement employee evaluations for all full and part-time employees.Coordinate all Fitness Center Contractors.
Determines group exercise classes and schedule.
Contracts group exercise instructors.
Contract personal trainers.
Recruit companies for contracted services.
Manage contracts and insurance.
Collect lease payment(s) for privately owned and operated day spa.Operations Management:Oversee fitness equipment and repairs.
Manage Pool Operations.
Plan as required by the SNHD.
Review all transactions and cash flow taken within the department.
Support and encourage fellow department managers.
Shared Management Responsibilities:Assist/resolve emergency situations.
Instruct Group Exercise classes.
Prepare and manage annual Fitness Department budget.
Prepare and disburse Request for Proposals for Board meetings.
Recommend and implement Fitness Reserve and Capital budgets.Order & purchase supplies and miscellaneous equipment.
Review and process payments for purchases and services.
Report and oversee facilities repairs and improvements for all buildings.
Educate and assist members and guests with the proper use of exercise equipment, aerobic conditioning, strength training & flexibility, and behavioral protocols.
Design, develop and promote fitness and health related events and programs for residents.
Contribute articles to the community’s publication, the “Spirit”.
Walk the floor and listen to input and discussions by residents.
Respond to blue cards & phone calls; meet one on one with residents.
Attend all required meetings (Board meetings are generally held once per month, sometimes more frequently, if needed).
Represent Fitness Department at Community events.
Assist with any reasonable requests by Management.
Must be detailed oriented and able to multi-task.
Must have excellent verbal and written communication skills.
Communication may be with any of the following: homeowners, relatives and/or friends of homeowners, tenants of homeowners, public, SCA staff, SCA Managers, SCA Board of Directors, local media, contractors and law enforcement personnel.
Must have basic working knowledge of computer, Outlook, and other office equipment, i.e. fax, multi-lined phone system, wireless 2-way radio and copier.
Must have manual dexterity for keyboard use, wiring, answering phones, and basic Fitness Center Operations.Ability to stand to greet members and guests for extended periods of time.
Must be able to push/pull or lift 10-15 lbs.Must have cash handling experience, excellent customer service skills and telephone etiquette.Ability to walk inside, outside, or upstairs without any assistance.Able to quickly respond to emergency throughout the facility.Must be able to interact with all types if individuals, be mentally alert, detailed oriented and have good reasoning skills.Skilled in maintaining an efficient cheerful and professional attitude while dealing with people in volatile and sensitive situations.
PART THREE
PHYSICAL REQUIREMENTS/WORKING ENVIRONMENT
Must have manual dexterity for use of keyboard use, writing, answering phone and other basic Fitness Center Operations.
Ability to sit at a desk and utilize necessary equipment such as computer, telephone, POS system, fax, scanner, etc.
Able to push/pull 10-15 lbs.Ability to walk inside, outside, and upstairs without assistance.
Agility to quickly respond to emergency situations throughout the facility.
WORKING CONDITIONS
Work is performed indoors in a climate-controlled environment as well as outdoors where temperatures may vary.
EQUIPMENT USED
Computer, printer, mouse, copier, fax, scanner, POS system, scanner, cash register, multi-line telephone/voice mail, digital camera, walkie-talkie, and VMS.
REQUIRED EDUCATION, TRAINING, AND WORK EXPERIENCE
B.S. degree preferred
Training/education and at least 5 years’ experience in management in the fitness industry.Experience working with 55+ Active Adult Community is preferred.
Group Exercise and Personal Training certifications preferred.Experience and competency in public speaking.
CPR certification.
Experience and skill in use of computer software.Experience and skill in dealing with people during difficult situations.
SAFETY
Incumbent is required to comply with established safe work practices and attend all safety-related training provided or made available by the Association.
COMPANY FUNDS
This position has access to company funds.
CONFIDENTIAL INFORMATION
This position has access to confidential information.
BENEFITS
SCA offers a competitive benefit package including Medical, Dental, Vision, 401(k) plan, paid vacation, sick pay, and paid holidays.
PHYSICAL REQUIREMENTS/WORKING ENVIRONMENT
Must have manual dexterity for use of keyboard use, writing, answering phone and other basic Fitness Center Operations.
Ability to sit at a desk and utilize necessary equipment such as computer, telephone, POS system, fax, scanner, etc.
Able to push/pull 10-15 lbs.Ability to walk inside, outside, and upstairs without assistance.
Agility to quickly respond to emergency situations throughout the facility.
WORKING CONDITIONS
Work is performed indoors in a climate-controlled environment as well as outdoors where temperatures may vary.
EQUIPMENT USED
Computer, printer, mouse, copier, fax, scanner, POS system, scanner, cash register, multi-line telephone/voice mail, digital camera, walkie-talkie, and VMS.
REQUIRED EDUCATION, TRAINING, AND WORK EXPERIENCE
B.S. degree preferred
Training/education and at least 5 years’ experience in management in the fitness industry.Experience working with 55+ Active Adult Community is preferred.
Group Exercise and Personal Training certifications preferred.Experience and competency in public speaking.
CPR certification.
Experience and skill in use of computer software.Experience and skill in dealing with people during difficult situations.
SAFETY
Incumbent is required to comply with established safe work practices and attend all safety-related training provided or made available by the Association.
COMPANY FUNDS
This position has access to company funds.
CONFIDENTIAL INFORMATION
This position has access to confidential information.
BENEFITS
SCA offers a competitive benefit package including Medical, Dental, Vision, 401(k) plan, paid vacation, sick pay, and paid holidays.
After further researching:
indeed.com
We also obtained the following additional information:
How much does a Fitness Director make in the United States?
The average salary for a Fitness Director is $55,599 per year in the United States.
Salary estimates are based on 368 salaries submitted anonymously to Indeed by Fitness Director employees, users, and collected from past and present job advertisements on Indeed in the past 36 months.
The typical tenure for a Fitness Director is 1-3 years.
indeed.com
We also obtained the following additional information:
How much does a Fitness Director make in the United States?
The average salary for a Fitness Director is $55,599 per year in the United States.
Salary estimates are based on 368 salaries submitted anonymously to Indeed by Fitness Director employees, users, and collected from past and present job advertisements on Indeed in the past 36 months.
The typical tenure for a Fitness Director is 1-3 years.
From Bill Breier...to...Anthem Opinions
The certification certificate should not be preferred, it should state required.
The certification certificate should not be preferred, it should state required.
-
Did you happen to ask why they were talking? Perhaps a morning meeting? Were there needs of guests not being met at this time? I wonder how your fitness center will run when everyone quits because of this FAKE journalism you are trying to post. Get a life. I hope you know that posting pictures in this manner is defamation and ILLEGAL.
-
According to Sun City Anthem records as of August, 2019, Torey Crum' s annual income was $79,000.
Assuming she, like all other SCA employees, received a 3% increase in pay in January, 2020, that would have brought her annual income to $81,370.
From Chuck Simmons...to...Anthem Opinions
Does this mean we can expect a daily dose of "gotcha" from the new regime?
Does this mean we can expect a daily dose of "gotcha" from the new regime?
Chuck, I hope it means that it's time to do a complete reevaluation of job descriptions, income, and benefits for employees with an objective of efficiency.
This is a 55+ community and there are a lot of people still in pretty good shape.
I wonder why the position was not made known to any residents who would be qualified and interested?
If anyone was around before Ms. Crum arrived, there was a lady who the entire community adored named Meg Poulson who ran the Fitness Department while under the management of FSR before we went self-management.
As to why she was suddenly replaced, only Ms. Seddon knows.
This is a 55+ community and there are a lot of people still in pretty good shape.
I wonder why the position was not made known to any residents who would be qualified and interested?
If anyone was around before Ms. Crum arrived, there was a lady who the entire community adored named Meg Poulson who ran the Fitness Department while under the management of FSR before we went self-management.
As to why she was suddenly replaced, only Ms. Seddon knows.
From Valerie Lapin...to...Anthem Opinions
SCA lost a wonderful fitness manager when Meg was removed under Sandy!
The individual under her was promoted to that position and according to certain instructors this individual did nothing to advance the education for people teaching classes like Meg used to do.
How about bringing Meg back again to have professional enhancement available under her management once again?
SCA lost a wonderful fitness manager when Meg was removed under Sandy!
The individual under her was promoted to that position and according to certain instructors this individual did nothing to advance the education for people teaching classes like Meg used to do.
How about bringing Meg back again to have professional enhancement available under her management once again?
-
Aka: Forrest Fetherolf...Mr Fix-It
When the news got out Torey resigned…I couldn’t find anyone that hated to see her go, the employees chose not to comment. She was not liked by many. A few gym goers never knew who she was or saw he in the fitness center. Torey seldom left her computer screen and kept her office blinds closed.
Now would be a good time to have a more senior fitness manage with people skills and training to help residents in the gym with questions they might have. The fitness trainers don’t want to answer questions regarding fitness unless they are getting paid by a client. As soon as they finish a secession they leave or sit in their office. I had built a trainer 20 paint easels for free few years ago, 4 times since I had asked her various questions regarding workout. She never had time to answer, was busy with client and then out the door. There are many residents that don’t have a clue how to work out properly. I am forever assisting them the proper technique.
SCA deserves better for the amount of $$$ management is willing to pay. -
From Elizabeth Breier...to...Anthem Opinions
Group Exercise and Personal Training certifications preferred
The above requirement was mentioned near the end of the job description under: REQUIRED EDUCATION, TRAINING, AND WORK EXPERIENCE; however “preferred” is inappropriate.
The job description also states
“ being able to stand to greet members”
“ able to push/pull 10-15 lbs”
“Ability to walk inside outside in upstairs without assistance“.
NO - the Fitness Director should be in very good physical shape and be able to teach classes and have all the appropriate certifications.
The job description seems more focused on computer skills than it does on fitness skills and for a fitness director at the salary offered, the requirements should include much better physical minimums than are stated
(for gosh sake‘s, I’m nearly 70 and I can push/pull way more than 10 to 15 lbs).
Also I would have loved to see the board mentioned more than just in the description of the community.
It appears that they have no say and no involvement in this position.
From Norm Kush...to...Anthem Opinions
ReplyDeleteThe first to go should be SANDY SEDDON making over $300000 and her friends.
These salaries are outrageous.
Torey did an excellent job.
From Joe Fay...to...Anthem Opinions
ReplyDeleteCALL IT WHAT YOU WILL. DRAINING THE SWAMP, OR THINNING THE HERD.
WHAT A NOVEL IDEA, EXAMINING THE HIRING AND SUPERVISION OF SCA EMPLOYEES?
KINDA WHAT A PRIVATE BUSINESS WOULD DO.
PART ONE
ReplyDeleteWe received this information from our reader, Hal Sacks, who forwarded to us the following posting on a website called indeed.com It was posted on June 9, 2020 for a Fitness Director for Sun City Anthem:
Job Announcement
FITNESS DIRECTOR
Starting Salary: $65,000- $81,000 depending on experience
COMMUNITY PROFILE
Sun City Anthem (SCA) is a Del Webb developed community located in Henderson Nevada just south of Las Vegas. Developed in 1998, it is the state’s second largest Common Interest Community and the City of Henderson is the second largest in the state with 300,000 residents.
The beautiful and expansive community covers 3,500 acres with 7,144 homes. SCA has approximately 12,500 total residents.The community is governed by a seven-member Board of Directors that typically serve two-year terms.
Amenities and facilities include three clubhouses with 130,000 square feet of indoor recreational space including three indoor swimming pools, two outdoor pools, tennis courts, pickle ball, bocce, 300 seat theatre, fitness centers, group exercise rooms, privately owned and operated day spa, and a grand ballroom.
SCA has over 50 chartered clubs and operates its own television station.
They maintain a Community Patrol, Community Service Group, Neighborhood Watch, and Emergency Preparedness.
JOB SUMMARY
Under the direction of the Chief Operating Officer (COO), the Fitness Director will ensure that the SCA Fitness Centers are operated in compliance with all local, State and Federal regulations regarding health and safety standards, labor laws and discriminatory practices, etc.
To continually enhance resident perception of the Fitness Centers through improved member service, expanded athletic and social programming, superior cleanliness, and maintenance of facilities.
Have a pro-active approach to handling all suggestions and complaints.
Ensure that all support and service is conducted and fulfilled in a manner consistent with the standards, goals, and objectives of Sun City Anthem Community Association.
SKILL AND ABILITY REQUIREMENTS
Must be detail oriented and able to multi-task.
Must have good record keeping skills.
Must be able to speak in a clear and understandable voice so that communication may be conducted with people of various levels of education and capabilities.
Must have basic working knowledge of computer and other office equipment, i.e. fax, multi-lined phone system, walkie-talkie, and copier.
Ability to stand to greet members and guests for extended periods of time.
Must be able to interact with all types of individuals, be mentally alert, detail oriented and have good reasoning skills.
Skilled in maintaining an efficient, cheerful and professional attitude while dealing with people in volatile and sensitive situations.
Skill in the use of a variety of computer software programs. At a minimum, must be skilled in the use of Word for Windows, internet search functions, and e-mail.
PART TWO
ReplyDeleteESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Essential responsibilities may include but are not limited to the following:
Advise the Chief Operating Officer (COO) of matters effecting the department.
Manage/Supervise Monitor Staff:Oversee monthly staffing schedule for Anthem, Independence and Liberty monitors.
Assist in finding coverage in emergency situations.
Hire and terminate Monitors as needed.Review and approve payroll.
Oversee and direct Fitness Department Assistant workload.
Coach employees regarding policies and job responsibilities.
Prepare and execute Monitor meetings when needed.
Complete and implement employee evaluations for all full and part-time employees.Coordinate all Fitness Center Contractors.
Determines group exercise classes and schedule.
Contracts group exercise instructors.
Contract personal trainers.
Recruit companies for contracted services.
Manage contracts and insurance.
Collect lease payment(s) for privately owned and operated day spa.Operations Management:Oversee fitness equipment and repairs.
Manage Pool Operations.
Plan as required by the SNHD.
Review all transactions and cash flow taken within the department.
Support and encourage fellow department managers.
Shared Management Responsibilities:Assist/resolve emergency situations.
Instruct Group Exercise classes.
Prepare and manage annual Fitness Department budget.
Prepare and disburse Request for Proposals for Board meetings.
Recommend and implement Fitness Reserve and Capital budgets.Order & purchase supplies and miscellaneous equipment.
Review and process payments for purchases and services.
Report and oversee facilities repairs and improvements for all buildings.
Educate and assist members and guests with the proper use of exercise equipment, aerobic conditioning, strength training & flexibility, and behavioral protocols.
Design, develop and promote fitness and health related events and programs for residents.
Contribute articles to the community’s publication, the “Spirit”.
Walk the floor and listen to input and discussions by residents.
Respond to blue cards & phone calls; meet one on one with residents.
Attend all required meetings (Board meetings are generally held once per month, sometimes more frequently, if needed).
Represent Fitness Department at Community events.
Assist with any reasonable requests by Management.
Must be detailed oriented and able to multi-task.
Must have excellent verbal and written communication skills.
Communication may be with any of the following: homeowners, relatives and/or friends of homeowners, tenants of homeowners, public, SCA staff, SCA Managers, SCA Board of Directors, local media, contractors and law enforcement personnel.
Must have basic working knowledge of computer, Outlook, and other office equipment, i.e. fax, multi-lined phone system, wireless 2-way radio and copier.
Must have manual dexterity for keyboard use, wiring, answering phones, and basic Fitness Center Operations.Ability to stand to greet members and guests for extended periods of time.
Must be able to push/pull or lift 10-15 lbs.Must have cash handling experience, excellent customer service skills and telephone etiquette.Ability to walk inside, outside, or upstairs without any assistance.Able to quickly respond to emergency throughout the facility.Must be able to interact with all types if individuals, be mentally alert, detailed oriented and have good reasoning skills.Skilled in maintaining an efficient cheerful and professional attitude while dealing with people in volatile and sensitive situations.
PART THREE
ReplyDeletePHYSICAL REQUIREMENTS/WORKING ENVIRONMENT
Must have manual dexterity for use of keyboard use, writing, answering phone and other basic Fitness Center Operations.
Ability to sit at a desk and utilize necessary equipment such as computer, telephone, POS system, fax, scanner, etc.
Able to push/pull 10-15 lbs.Ability to walk inside, outside, and upstairs without assistance.
Agility to quickly respond to emergency situations throughout the facility.
WORKING CONDITIONS
Work is performed indoors in a climate-controlled environment as well as outdoors where temperatures may vary.
EQUIPMENT USED
Computer, printer, mouse, copier, fax, scanner, POS system, scanner, cash register, multi-line telephone/voice mail, digital camera, walkie-talkie, and VMS.
REQUIRED EDUCATION, TRAINING, AND WORK EXPERIENCE
B.S. degree preferred
Training/education and at least 5 years’ experience in management in the fitness industry.Experience working with 55+ Active Adult Community is preferred.
Group Exercise and Personal Training certifications preferred.Experience and competency in public speaking.
CPR certification.
Experience and skill in use of computer software.Experience and skill in dealing with people during difficult situations.
SAFETY
Incumbent is required to comply with established safe work practices and attend all safety-related training provided or made available by the Association.
COMPANY FUNDS
This position has access to company funds.
CONFIDENTIAL INFORMATION
This position has access to confidential information.
BENEFITS
SCA offers a competitive benefit package including Medical, Dental, Vision, 401(k) plan, paid vacation, sick pay, and paid holidays.
After further researching:
ReplyDeleteindeed.com
We also obtained the following additional information:
How much does a Fitness Director make in the United States?
The average salary for a Fitness Director is $55,599 per year in the United States.
Salary estimates are based on 368 salaries submitted anonymously to Indeed by Fitness Director employees, users, and collected from past and present job advertisements on Indeed in the past 36 months.
The typical tenure for a Fitness Director is 1-3 years.
From Bill Breier...to...Anthem Opinions
ReplyDeleteThe certification certificate should not be preferred, it should state required.
Did you happen to ask why they were talking? Perhaps a morning meeting? Were there needs of guests not being met at this time? I wonder how your fitness center will run when everyone quits because of this FAKE journalism you are trying to post. Get a life. I hope you know that posting pictures in this manner is defamation and ILLEGAL.
ReplyDeleteAccording to Sun City Anthem records as of August, 2019, Torey Crum' s annual income was $79,000.
ReplyDeleteAssuming she, like all other SCA employees, received a 3% increase in pay in January, 2020, that would have brought her annual income to $81,370.
From Chuck Simmons...to...Anthem Opinions
ReplyDeleteDoes this mean we can expect a daily dose of "gotcha" from the new regime?
Chuck, I hope it means that it's time to do a complete reevaluation of job descriptions, income, and benefits for employees with an objective of efficiency.
ReplyDeleteThis is a 55+ community and there are a lot of people still in pretty good shape.
I wonder why the position was not made known to any residents who would be qualified and interested?
If anyone was around before Ms. Crum arrived, there was a lady who the entire community adored named Meg Poulson who ran the Fitness Department while under the management of FSR before we went self-management.
As to why she was suddenly replaced, only Ms. Seddon knows.
From Forrest "Mr. Fix-It" Fetherolf...to...Anthem Opinions
ReplyDeleteI would like to respond to Monica’s comment alleging fake news and defamation.
The photo of Torey and 4 monitors was not an early morning meeting as she suggested.
The photos were taken over a period of 20 minutes around 10:30 to 10:45 am on a Tuesday, June 9th.
The photos do not show one additional monitor on duty at the monitors station.
I observed some of the conversation and all the laughter.
The conversation was for sure not all about business operations.
There were about 6 guests in the strength room and about 10 in the cardio. I did not count guests in the pool area and walking track.
In answer to Monica's question…
"Were the needs of the guests not being met at this time?”
The answer is NO.
How is it possible 6 of 6 on duty monitors and fitness boss Torey huddling is a space of less than 10’ meeting the needs of guests in 4 different areas that they are unable to observe from the monitors desk?
This is not the first time the 3 additional monitors were observed in a huddle near the stairs and fitness center entrance chatting with each other and not paying attention to duty.
Fake news Monica???
Photos don't lie. People do.
From Valerie Lapin...to...Anthem Opinions
ReplyDeleteSCA lost a wonderful fitness manager when Meg was removed under Sandy!
The individual under her was promoted to that position and according to certain instructors this individual did nothing to advance the education for people teaching classes like Meg used to do.
How about bringing Meg back again to have professional enhancement available under her management once again?
Aka: Forrest Fetherolf...Mr Fix-It
ReplyDeleteWhen the news got out Torey resigned…I couldn’t find anyone that hated to see her go, the employees chose not to comment. She was not liked by many. A few gym goers never knew who she was or saw he in the fitness center. Torey seldom left her computer screen and kept her office blinds closed.
Now would be a good time to have a more senior fitness manage with people skills and training to help residents in the gym with questions they might have. The fitness trainers don’t want to answer questions regarding fitness unless they are getting paid by a client. As soon as they finish a secession they leave or sit in their office. I had built a trainer 20 paint easels for free few years ago, 4 times since I had asked her various questions regarding workout. She never had time to answer, was busy with client and then out the door. There are many residents that don’t have a clue how to work out properly. I am forever assisting them the proper technique.
SCA deserves better for the amount of $$$ management is willing to pay.
From Elizabeth Breier...to...Anthem Opinions
ReplyDeleteGroup Exercise and Personal Training certifications preferred
The above requirement was mentioned near the end of the job description under: REQUIRED EDUCATION, TRAINING, AND WORK EXPERIENCE; however “preferred” is inappropriate.
The job description also states
“ being able to stand to greet members”
“ able to push/pull 10-15 lbs”
“Ability to walk inside outside in upstairs without assistance“.
NO - the Fitness Director should be in very good physical shape and be able to teach classes and have all the appropriate certifications.
The job description seems more focused on computer skills than it does on fitness skills and for a fitness director at the salary offered, the requirements should include much better physical minimums than are stated
(for gosh sake‘s, I’m nearly 70 and I can push/pull way more than 10 to 15 lbs).
Also I would have loved to see the board mentioned more than just in the description of the community.
It appears that they have no say and no involvement in this position.