Sun City Anthem Leadership
by
Rana Goodman: Former SCA President
The last I heard the community centers belonged to all owners in this community, yet according to the latest Monday blast, owners can only make use of the centers under certain conditions...
For example, unless
you have “specific business” you cannot use the centers. The
reason given, it may effect the 80% capacity and just “hanging out”
with your friends, I guess, is not a valid use of OUR community
centers.
The next new rule by management and our board, unless
you are paying for private training you can no longer make your own
hours in the gym.
You will only be allowed in Liberty’s fitness center other than 8am to 11am which is reserved for residents using private trainers...
... AND after complying with those time restrictions to do your own workout you will have a 60 minutes maximum time frame.
When I was physically able to use the fitness
center I used an hour on the treadmill and then moved on to the other
equipment my assessments paid for.
I have to wonder if Sun
City Anthem is hearing rules and regulations that no other HOA is
privy to. Other communities have begun entertainment and are
welcoming their owners back to us the facilities they pay
for....
Owners will not be welcome to attend ARC meetings, per
this Monday’s Eblast, in addition the audit committee meeting are
still “top secret”.
I guess since they too are private.
So much for board members who pledged to be more transparent than the past.
It looks like nothing changes, pledges are meaningless!
Got a comment?
Send it to us at:
From Sam Novotny...to...Anthem Opinions
I have lived here since November 2002, and it’s amazing how power goes to the heads of our elected officials. Seems they are mirror images of our Governments.
The same situation that is being dictated in the workout rooms has been applied to the usage of the indoor pools for years. Those that take classes have priority over single walker or swimmers.
In fact our membership subsidizes both private lessons for the individual trainers and aqua exerciser members, but it’s not disclosed in the budget how much the subsidies are, or if they are, they are well hidden.
I don’t know how they track the 80% occupancy.
Is someone going around and checking on the number of people in clubs, pool, card players, or this 80% only applies to workout rooms and the indoor pools?
What about conference rooms, meeting rooms, shows, etc. Is 80% the measure for building occupancy?
Let’s say someone in the Liberty exercise rooms is getting instructor help, does that mean everyone else has to stay out of the room?
The sad part is that most people don’t know that these “instructors” get subsidies by all of us and I wonder how much of the salaries of these instructors are shared with our association, or do they keep all of their pay.
Oh well, the Board that was to end all boards and be transparent and honest, appears to follow in the steps of previous boards.
Rana, keep u the good fight.
From David & Carolyn Czech...to...Anthem Opinions
The Board has no right to sell out our fitness center to trainers over SCA residents.
We are paying dues that are being used to repair, replace and fix everything & anything at all the fitness centers including the Liberty Center.
Are the trainers paying for all the repairs at the Liberty Center when needed?I don’t think so.
Early morning is prime time for many seniors & I am one of them.
I also live by the Liberty Center which is where I train.
Let the trainers find their own facilities to use for their purposes. I am paying for ALLfacilities not partial.
The Fitness Centers were built with SCA residents in mind not trainers.
When is the board going to protect SCA residents interests?
That is what we vote for you to do and to not destroy our community with such antics.
If anybody on the Board worked out they would know when the residents use the facilities the most.
1st thing in the morning is the busiest for all Centers in case they need an attendance lesson.
Trainers are employees or contractors. They should not get priority over SCA residents.
Even an SCA resident should not get priority over another SCA resident.
There is no reason the trainers cannot workout in the same room at the same time as the SCA residents.
From Matt Horween...to...Anthem Opinions
What you describe is sickening and just horrible in my opinion.From Peter Brown...to...Anthem Opinions
Rana,
What you have stated is true and sad for a “Senior” Community.
SCA has become a place without joy, fun or enthusiasm for most residents.
It seems to me the problem continues because of the following:
1. The legal counsel controls much of what this board does and believes, new counsel should be a priority.
2. The board under R. Pope ignored all pledges made and began to communicate as he was the board, rather then 1 of 7.
3. Transparency continues to be the same as the past, inept boards, poor legal counsel, management’s lack of applying “customer service” to all residents.
4. Inability to get real “leaders”, people of integrity and character, to seek positions on the board or committees.
5. Our board is fundamentally old and tired, it includes F. Quinn who has been on the board too long; likely ran again because he knew there would be no election or questions. (2 Terms should be the maximum); Perlstein has shown in his first term he is unqualified, yet he is back on the board.
Anyways, the one hopeful sign, is Pope was removed as President and relegated to the “bean counter” position.
Mr. Anderson is attempting change, I am hoping he is successful.
Below is my thoughts on customer service as it should be to all SCA Residents.
I have provided it to all board members and management:
As I looked at this and other information, it seems what is needed at SCA is Customer Service. The SCA residents are the customers, and in this case the ones who pay all the expenses and salaries.
All residents should be treated like any good customers and employers; time and again I listen to interviews of many of the most successful companies in America, invariably they indicate their success is doing whatever it takes for their customers; communicate; reach out for their needs; get things done for them in a timely manner and if we don't have the item or the answer we go out and get the item or the answer. No excuses!
This should be the approach by every Board member; Board committee; Management; Staff; volunteers; and anyone else that interfaces with SCA residents.
This is more than saying it; training it; it needs to be in the mindset of everyone who interacts with Residents. Hourly, Daily, weekly, and forever.
From Mary Lee Duley (former resident of Sun City Anthem)...to...Anthem Opinions
Just when one thinks it cannot get worse in SCA, it Does!
Glad to be living in Sun City Georgetown Texas where the Board of Directors take resident suggestions seriously and major concerns are voted on by Residents!!
Sadly, some things never seem to change in Sun City Anthem!!
Egos appear to outweigh Common Sense! Shameful!!
From Paul Shea...to...Anthem Opinions
Never met RANA but like her already. RANA RULES!
From Sam Novotny...to...Anthem Opinions
ReplyDeleteI have lived here since November 2002, and it’s amazing how power goes to the heads of our elected officials. Seems they are mirror images of our Governments.
The same situation that is being dictated in the workout rooms has been applied to the usage of the indoor pools for years. Those that take classes have priority over single walker or swimmers.
In fact our membership subsidizes both private lessons for the individual trainers and aqua exerciser members, but it’s not disclosed in the budget how much the subsidies are, or if they are, they are well hidden.
I don’t know how they track the 80% occupancy.
Is someone going around and checking on the number of people in clubs, pool, card players, or this 80% only applies to workout rooms and the indoor pools?
What about conference rooms, meeting rooms, shows, etc. Is 80% the measure for building occupancy?
Let’s say someone in the Liberty exercise rooms is getting instructor help, does that mean everyone else has to stay out of the room?
The sad part is that most people don’t know that these “instructors” get subsidies by all of us and I wonder how much of the salaries of these instructors are shared with our association, or do they keep all of their pay.
Oh well, the Board that was to end all boards and be transparent and honest, appears to follow in the steps of previous boards.
Rana, keep u the good fight.
From David & Carolyn Czech...to...Anthem Opinions
ReplyDeleteThe Board has no right to sell out our fitness center to trainers over SCA residents.
We are paying dues that are being used to repair, replace and fix everything & anything at all the fitness centers including the Liberty Center.
Are the trainers paying for all the repairs at the Liberty Center when needed?I don’t think so.
Early morning is prime time for many seniors & I am one of them.
I also live by the Liberty Center which is where I train.
Let the trainers find their own facilities to use for their purposes. I am paying for ALLfacilities not partial.
The Fitness Centers were built with SCA residents in mind not trainers.
When is the board going to protect SCA residents interests?
That is what we vote for you to do and to not destroy our community with such antics.
If anybody on the Board worked out they would know when the residents use the facilities the most.
1st thing in the morning is the busiest for all Centers in case they need an attendance lesson.
Trainers are employees or contractors. They should not get priority over SCA residents.
Even an SCA resident should not get priority over another SCA resident.
There is no reason the trainers cannot workout in the same room at the same time as the SCA residents.
From Matt Horween...to...Anthem Opinions
ReplyDeleteWhat you describe is sickening and just horrible in my opinion.
From Peter Brown...to...Anthem Opinions
ReplyDeleteRana,
What you have stated is true and sad for a “Senior” Community.
SCA has become a place without joy, fun or enthusiasm for most residents.
It seems to me the problem continues because of the following:
1. The legal counsel controls much of what this board does and believes, new counsel should be a priority.
2. The board under R. Pope ignored all pledges made and began to communicate as he was the board, rather then 1 of 7.
3. Transparency continues to be the same as the past, inept boards, poor legal counsel, management’s lack of applying “customer service” to all residents.
4. Inability to get real “leaders”, people of integrity and character, to seek positions on the board or committees.
5. Our board is fundamentally old and tired, it includes F. Quinn who has been on the board too long; likely ran again because he knew there would be no election or questions. (2 Terms should be the maximum); Perlstein has shown in his first term he is unqualified, yet he is back on the board.
Anyways, the one hopeful sign, is Pope was removed as President and relegated to the “bean counter” position.
Mr. Anderson is attempting change, I am hoping he is successful.
Below is my thoughts on customer service as it should be to all SCA Residents.
I have provided it to all board members and management:
As I looked at this and other information, it seems what is needed at SCA is Customer Service. The SCA residents are the customers, and in this case the ones who pay all the expenses and salaries.
All residents should be treated like any good customers and employers; time and again I listen to interviews of many of the most successful companies in America, invariably they indicate their success is doing whatever it takes for their customers; communicate; reach out for their needs; get things done for them in a timely manner and if we don't have the item or the answer we go out and get the item or the answer. No excuses!
This should be the approach by every Board member; Board committee; Management; Staff; volunteers; and anyone else that interfaces with SCA residents.
This is more than saying it; training it; it needs to be in the mindset of everyone who interacts with Residents. Hourly, Daily, weekly, and forever.
From Mary Lee Duley (former resident of Sun City Anthem)...to...Anthem Opinions
ReplyDeleteJust when one thinks it cannot get worse in SCA, it Does!
Glad to be living in Sun City Georgetown Texas where the Board of Directors take resident suggestions seriously and major concerns are voted on by Residents!!
Sadly, some things never seem to change in Sun City Anthem!!
Egos appear to outweigh Common Sense! Shameful!!
From Paul Shea...to...Anthem Opinions
ReplyDeleteNever met RANA but like her already. RANA RULES!
Since voting by mail is a "thing" in the US these days, why can't SCA do that? Send a ballot to every resident and allow them to be dropped off or mailed back. SCA has the list of all residents and their addresses so it would not be a huge issue to print out ballots with people's names.
ReplyDeleteYES, RANA Rules.