You Can Run...but...You Can't 
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Just how much will a community stand 
for if a board of directors retains a management company that has caused as much 
havoc as the one we currently use here in Sun City 
Anthem?
Time and again, 
RMI (Resource Management, Inc.) who recently changed its name to First 
Service Residential (FSR), has been retained again 
and again, by boards who have knowingly closed their eyes to bidding 
irregularities, causing our community to waste HUGE sums of association funds on 
overpriced items.
Though there are too many to discuss 
here, perhaps the most flagrant example of waste took place in 2008 when the Las 
Vegas valley experienced an 8 inch snowfall that collapsed a shading structure 
located at Independence Center.
It was subsequently learned that the 
RMI employee who was responsible for obtaining the bids, KNOWINGLY retained a firm that HAD NO 
BUSINESS LICENSE, and NO 
INSURANCE.
Needless to say, had the collapse of 
the shading harmed or perhaps killed an innocent individual, we, Sun City 
Anthem, would have incurred a SUBSTANTIAL LIABILITY as a result of that 
NEGLIGENCE.
Any individual who has ever been in 
business for themselves, having experienced such incompetence, would have 
IMMEDIATELY terminated the services of ANY individual who subjected a firm to 
UNNECESSARY liability. That is how THE REAL WORLD 
reacts to such matters.
The board at that time, not only 
IGNORED the matter, but ALSO authorized RMI to pay the SAME unlicensed 
individual $5,000....YOUR MONEY...to repair the 
damage.
It was easier to 
write a check..YOUR CHECK... than STAND UP for what was right, and tell 
RMI...
PAY UP, 
or GET LOST....at time of contract 
renewal.
...and that...is POOR leadership, INCOMPETENT 
leadership, ARROGANT leadership. 
or perhaps...CORRUPT 
leadership. 
Shortly thereafter, it came time to 
consider renewing the management contact and yet another TRAVESTY took 
place...resulting from the action of a then Board President, who REFUSED to 
place the contract to competitive bid....IGNORING NEVADA STATUTES...under the 
guise of a loophole referred to as "practicability".  
RMI was renewed for a three year 
period.  At the same time, the employee who created the potential SUBSTANTIAL 
shading structure liability to our community,  was 
RETAINED.
That contract expired on December 
31, 2012; however, it has been extended month after month for no reason other 
than PROCRASTINATION or perhaps some other BACKDOOR 
arrangement.
As the contract termination date 
approached the board at that time...
...essentially 
the SAME individuals who are presently seated on our 
board...
...were being strongly pressured 
into examining management company alternatives; and at first, it appeared they 
would make an "honest attempt" to obtain information from other 
firms.
And so...a special committee was 
appointed to examine alternatives.
That committee did an EXCELLENT job in examining various firms, and the result they reported to that/this board, was that there were a number of suitable firms available...so many, 
that RMI was placed FIFTH on a list as to their 
suggestions.
What did that/this board 
do?
It IGNORED the 
hard work of that group, and instead, chose three 
individuals to further explore the matter.
It was questionable as to the 
result these three individuals would recommend...for one reason...they were HAND 
PICKED by that/this board...the same group who AGAIN and AGAIN, would "go 
through the motions" to appease residents, yet, in the opinions of MANY, would 
do nothing other than TELL THEM WHAT THEY WANTED TO 
HEAR.
BUT...they were shocked by the 
recommendations of two of these three individuals...as were a number of those 
present in the audience.
They 
recommended that RMI be REPLACED.
I strongly suggest that you read an 
article located in the "Where I Stand" forum of Anthem Today, authored by a resident identified as "Lynn W" 
and make sure you also read the PROFOUND comments of other residents as well. No 
better or more accurate summary of that meeting could have ever been 
written.
This board did 
NOT hear what they WANTED TO HEAR....they instead, heard a professional 
presentation that had the audience leaving with a positive attitude that 
FINALLY, something was going to take place; that this board WAS LISTENING to 
people, and that it would be a matter of time before a transition would 
occur.
After all, TWO 
COMMITTEES had now recommended a change, and 
only a short time ago, this board came forward and denied a Pet Park project, 
PRAISING the input and effectiveness of committees, and feeling compelled to 
accept their recommendation.
TWO of the 
THREE individuals charged with the task of examining 
alternatives.....recommended that  RMI BE 
REPLACED with another firm, Capital Consultants Management 
Corp, referred to as CCMC.
And their point system didn't even 
consider the past problems associated with RMI.
Did this 
board...the same group who just a few short weeks ago, praised the value 
of committees...continue that belief and accept the 
recommendation?
NO...they DID 
NOT.  
They instead determined that they 
"needed more time" to decide the 
matter.
....obviously "conveniently" forgetting previous, as well as, the current RMI problems.
And the gall of an alternative 
blogger to write:
"the Board has taken the right 
approach in deciding to negotiate with both companies in order to obtain answers 
to hard questions that the Task Force may not have been in a position to 
address"
...is literally an insulting  SLAP ON THE FACE to the efforts of both those 
committees.
While this fiasco continues, yet 
another issue has reared its ugly head...AGAIN.
A few months ago, resident Mary 
Schramski, feeling compassion for a number of resident monitors for the manner 
in which they were being treated and allegedly HARASSED by Fitness Director, 
Kathy Kline, whose actions were condoned by Community Association Manager, Rob 
Feldman, started a very successful petition that demanded these individuals, who 
had years of tireless service, be treated in both a CORDIAL and PROFESSIONAL 
manner.
This in turn created such a stir 
that a meeting was held in which the Fitness Director was literally "called on 
the carpet" as a result of the accusations, as well as, for the types of 
equipment purchased, and the individuals she hand picked as personal 
trainers.
The room was filled, and an 
overwhelming number of residents were present...only to hear Board Member, Mike Carey, DEFEND the RMI 
actions.
Since that time, even more scrutiny 
of RMI has occurred.
Rob Feldman is now the 5th Community Association Manager that has been chosen by 
RMI in the past 8 years...and when asked to provide 
his resume to determine his qualifications...REFUSED 
to provide it.
Now...a few months later...more monitors have subsequently left feeling they were 
harassed, and the matter has been pursued to RMI Human Resources for 
evaluation.
..but rather than express 
ANY concern for HIS NEIGHBORS, those increasing numbers of monitors who have 
expressed problems with employee morale and treatment on the 
job....
...the alternative blogger, in yet 
another attempt to  justify board procrastination....INSULTS 
THESE DEDICATED individuals instead.
"While I 
don't think a lot of attention should be paid to anonymous critics, I also think 
we have to expect that residents who work as part-time employees of the 
management company are EMPLOYEES, not residents, for the time they are on 
duty."
Yes, they are employees, but MORE 
IMPORTANTLY, they are our neighbors who have served the needs of this community 
tirelessly for YEARS.
So....what is going 
on?
Is this 
board...ABOVE BOARD...in the manner in which 
they SAY ONE THING, yet PRACTICE ANOTHER?
Just WHY 
is the management company choice still being considered after such a 
thorough investigation?
This would appear to be a NO-BRAINER....and perhaps that just might be the reason for 
the procrastination.
Has this had 
other affects of our community?
Over the past number of weeks, it 
has become evident that more and more volunteers are being solicited for 
community involvement.  The reason....less people are 
interested in volunteering to serve a system they believe does not 
respect their individual thoughts and 
recommendations.
They feel that THEY ARE BEING 
CONTROLLED...and based on these details, there leaves little doubt that THEY ARE 
CORRECT in their beliefs.
And to further enhance this, yet 
another CONTROLLING proposal has been suggested by another board member and past 
president, James Long...
...a committee to enlist residents 
to drive the streets of our community looking for Association violations...a 
proposal now being referred to as "the rat 
squad."
This is what WE 
have allowed to HAPPEN by electing those who have 
created these problems.  
This is what WE 
have allowed to HAPPEN by reading and being foolish 
enough to believe such slanted material that does little other than SANCTION 
these acts.
...AND...unless you take these 
matters seriously, it WILL GET WORSE.
It is time for even the least active 
individual who resides in our community, to look carefully at these matters, and 
during the next board election, make sure any candidate who runs, knows full 
well....
THEY WORK FOR 
YOU...
...that if your 
committees have SPOKEN, and if you have any desire to 
continue having people volunteer to make your job 
easier....
Then...respect 
their decisions...
...OR...
Do all the 
work yourselves !
Dick 
Arendt


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